Tech Support RepresentativeComputer Systems SupportFT position in CSS Department for a Technical Support Representative from 9:00 am - 6:00 pm (Thurs.,Fri.,Sat.,Sun.,and Monday). Responsibilities include providing first level of support for end-users; fielding various service requests; logging all incidents; perform follow-up with end-users; manage resolution of calls forwarded to technical support; and securely setup and take down hardware for firm's document review teams. Candidates must have outstanding communication skills and a working knowledge of Outlook, Microsoft Office Suite, Active Directory, e-Directory. Prior experience in a legal technical support environment preferred.ContactDan Olynick 2800 LaSalle Plaza 800 LaSalle Avenue Minneapolis MN 55402
It is the policy of Robins, Kaplan, Miller & Ciresi L.L.P. to provide equal employment opportunities for all without regard to race, color, religion, gender, gender identity / expression, sexual orientation, age, national origin, disability or any other status protected by federal, state or local law. It is also our policy to work with individuals with disabilities when reasonable accommodations, sufficient to allow a person with a disability to perform the essential functions of their job, may be needed. It is our policy to be a workplace free from illegal discrimination and harassment.
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